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Title: Exploring the Effect of Six Sigma Practices on Quality Improvement of Higher Education: An Exploratory Study
Authors: Samana Toqir, Shehzad Ahmad, Muhammad Tahir Khan Farooqi
Journal: The Asian Bulletin of Big Data Management (ABBDM)
Publisher: ASIAN ACADEMY OF BUSINESS AND SOCIAL SCIENCE RESEARCH
Country: Pakistan
Year: 2024
Volume: 4
Issue: 2
Language: English
Quality assurance at the higher education level is the most important impacting factor on society and the economy. Six Sigma are key initiative for improving the quality of education in higher education institutions. The objectives of the present study were to explore the application of Six Sigma practices at the university level and determine the relationship between Six Sigma practices and quality assurance at the university level. In the present study, a quantitative research approach was applied to carry out the study. Three sampling regions, Upper, Central, and Southern Punjab of Punjab province were selected to carry out the study. Two public sector universities from each geographic region were selected. In the next stage, four disciplines of above mention universities were selected. A multi-stage random sampling technique was employed to collect data. Data were analyzed by applying SPSS's latest version, structural equation modeling, and regression analysis to analyze the data. The study's findings contribute to understanding the multifaceted nature of QA in university teaching. The proposed model exhibits strong explanatory power, predictive relevance, and goodness of fit. This research underscores the importance of various factors in enhancing quality assurance and informing educational practices and policies.
To explore the application of Six Sigma practices at the university level and determine the relationship between Six Sigma practices and quality assurance at the university level.
Quantitative research approach. Multi-stage random sampling technique employed to select two public sector universities from each of the Upper, Central, and Southern Punjab regions, followed by selecting four disciplines from these universities. Data analyzed using SPSS, structural equation modeling (SEM), and regression analysis.
graph TD;
A["Select Universities and Disciplines"] --> B["Collect Data"];
B --> C["Analyze Data using SPSS, SEM, Regression"];
C --> D["Identify Relationships"];
D --> E["Formulate Conclusions and Recommendations"];
The study's findings align with previous research highlighting the importance of various factors in enhancing educational quality. Positive perceptions of quality assurance, teaching approaches, Six Sigma practices, evaluation methods, teaching aids, teachers' attitudes, and coordination contribute to improved educational outcomes. The research underscores the multifaceted nature of quality assurance in university teaching and its impact on student learning.
- Six Sigma practices have a significant positive impact on university quality assurance.
- Teaching approach, evaluation methods, teaching aids, teachers' attitudes, and coordination between teachers and administration all have a significant positive relationship with university quality assurance.
- Six Sigma practices explain approximately 26.4% of the variability in university quality assurance.
Six Sigma practices, along with teaching approaches, evaluation methods, teaching aids, teachers' attitudes, and administrative coordination, are significant drivers of quality improvement in higher education. Implementing and strengthening these factors can lead to enhanced educational quality and better learning experiences for students.
- The study was received on June 2, 2024, and accepted on June 25, 2024.
- Six Sigma practices explain approximately 26.4% of the variability in university quality assurance.
- The study selected two public sector universities from each of the three regions of Punjab province.
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