DefinePK

Abstract

The drive towards adopting modern ways of communication is nothing but a blessing in terms of quick, easy and valuable correspondence amongst professionals especially if they are working remotely. The provision of a group feature as a simple and instant messaging platform in WhatsApp is a highly popular channel for such communications. Unfortunately, a number of poor practices have also arisen which call for designing and implementing specific extrinsic and intrinsic communication-related policies for monitoring and balancing this social media correspndence hub available officially to most of the employees in an organization. Because of the lack of control and breach in the borderline between personal and professional life, an unclear, disjointed, and disconnected workplace communication is taking place. WhatsApp groups are thus hurting productivity more than these can help.