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Promoting Online Education in Higher Education Institutions in Pakistan: Insights from the Technology Acceptance Model


Article Information

Title: Promoting Online Education in Higher Education Institutions in Pakistan: Insights from the Technology Acceptance Model

Authors: Syed Mir Muhammad Shah, Faheem Gul Gilal, Raheela Haque, Elena Hunt

Journal: South Asian Review of Business and Administrative Studies (SABAS)

HEC Recognition History
Category From To
Y 2024-10-01 2025-12-31
Y 2023-07-01 2024-09-30
Y 2022-07-01 2023-06-30

Publisher: Islamia University, Bahawalpur

Country: Pakistan

Year: 2023

Volume: 5

Issue: 2

Language: English

DOI: 10.52461/sabas.v5i2.2424

Keywords: Behavioral intentionTAMPUPEUUniversity students' attitudeAdoption of online education

Categories

Abstract

This study investigates the effect of perceived usefulness (PU) and perceived ease of use (PEU) on university students’ attitudes toward online education, their behavioral intention, and subsequent actual adoption/use of online education, using the Technology Acceptance Model (TAM) as a theoretical lens. It is also hypothesized students' geographic status (e.g., urban vs. rural) and educational levels (e.g., undergrad vs. grad) as moderating variables towards a positive effect of PU and PEU on actual adoption/use of online education through the mediation of attitude and behavioral intention. To this end, three hundred and thirty-one students were recruited from both public and private universities and sub-campuses in Pakistan, and the hypotheses were tested using structural equation modeling (SEM) and multigroup modeling in AMOS (Analysis of a moment structures in SPSS). SEM results supported the positive effect of PU and PEU on university students' attitudes toward online education, their behavioral intention, and subsequent actual adoption/use of online education. Finally, the important implications for policy and research are discussed.


Research Objective

To explore how perceived usefulness (PU) and perceived ease of use (PEU) affect university students' attitudes, intentions, and actual adoption of online education in Pakistan, and to examine how students' geographic status and educational levels moderate these relationships.


Methodology

The study employed a quantitative approach using the Technology Acceptance Model (TAM). Data was collected from 331 students from public and private universities in Sindh, Pakistan, via surveys administered on a 5-point Likert scale. Hypotheses were tested using structural equation modeling (SEM) and multigroup modeling in AMOS.

Methodology Flowchart
                        graph TD;
    A["Survey Distribution to Students"] --> B["Data Collection"];
    B --> C["Data Cleaning and Preparation"];
    C --> D["Confirmatory Factor Analysis CFA"];
    D --> E["Structural Equation Modeling SEM"];
    E --> F["Multigroup Modeling"];
    F --> G["Analysis of Results"];
    G --> H["Conclusion and Implications"];                    

Discussion

The findings support the TAM, indicating that students' perceptions of the usefulness and ease of use of online education are crucial for its adoption. The study highlights that the impact of PU and PEU varies based on students' geographic location and educational level, suggesting a need for tailored strategies to promote online education.


Key Findings

- Perceived usefulness (PU) and perceived ease of use (PEU) positively affect university students' attitudes, behavioral intentions, and actual adoption of online education.
- PU significantly impacts attitudes toward online education for rural students but not urban students.
- PEU strengthens attitudes toward online education more effectively for urban students than rural students.
- PU significantly impacts attitudes toward online education for undergraduate students but not postgraduate students.
- PEU has a stronger positive relationship with attitudes toward online education for undergraduate students than postgraduate students.


Conclusion

The study concludes that PU and PEU are significant drivers of online education adoption among Pakistani university students. The moderating effects of geographic status and educational level underscore the importance of context-specific interventions to enhance online learning acceptance and utilization in higher education institutions.


Fact Check

- A total of 331 usable surveys were collected out of 500 distributed.
- The study used a 5-point Likert scale for most measures.
- Confirmatory Factor Analysis (CFA) results showed a 2/df of 1.519, indicating a good model fit.


Mind Map

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