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Abstract

Prior research has not discussed the availability of leveraging
resources in full-service sectors, which are facing a lot of challenges, such
as a shrinking labor pool, increased competition, rising operating costs and
an increasingly demanding customer base. Leveraging resources is a key element
for resolving the constraints of full-service restaurants146 resources. Applying
a social network perspective to this research, we use hierarchical regression
of cross-functional data to conduct this research. 70 effective samples obtained
by survey and questionnaires which were filled out by entrepreneurs or CEOs
of full-service restaurants. Integrating human capital and social network with
the literature on availability of leveraging resources, this study builds and
tests a theoretical model that connects firm age, human capital and social networks
with the availability of leveraging resources in full-service restaurants sectors.
The results have revealed that social networks and firm age are key determinants
for availability of leveraging resources in full-service restaurants sectors.
In details, firm age were negatively related to availability of resources
-.25, p .05 and social networks were positively related to availability
of resources .46, p .01.