DefinePK

Abstract

Proper and timely maintenance and rehabilitation of facilities is essential for safe operations and the overall economics. Decisions as to what, where, when, and how maintenance and rehabilitation should be performed need to be made. These decisions must consider condition, but budget constraints and other tangible and intangible issues also affect the decision-making process. However, this public satisfaction level is unachieved due to lack of proper facilities management and lack of awareness among the local authorities’ staffs in Malaysia. This research investigates current implementation in maintenance management and to make recommendations to improve infrastructure maintenance management in Malaysian local authorities Through the interviews and questionnaires that are directly being conducted with the maintenance personnel give a clearer picture on the problems arise by the maintenance personnel in local authorities during carrying out their infrastructure maintenance work. Approach used by most of the local authorities in taking action on the maintenance of infrastructure works are almost the same except their different ways of selecting or appointing the contractors are a bit different. Views from the maintenance personnel regarding the obstacles arise in carrying the maintenance works has to be address correctly, so that the maintenance works for the infrastructure facilities are to be carried out effectively.