DefinePK

Abstract

e-Government refers to the use of information and communication technology by the government agencies to electronically deliver their services to citizens. Despite the huge benefits and synergies it grants to governments and societies, many obstacles and challenges arise in the successful implementation of e-Government, especially, in the developing countries. Cloud computing is a promising technology that has been proposed to overcome the challenges to implement e-Government. This paper systematically reviews factors that affect the adoption of cloud computing for e-Government and public sectors. Salient factors based on their frequencies were identified. Related studies found in different databases such as IEEE Xplore, Emerald, and Science Direct were identified for the review. On the whole, fifty-nine factors were identified and the results show that the following seven factors appear most frequently: compatibility, relative advantage, complexity, top management support, security, trust, and technology readiness. Most of the influential factors are seen to be related to technology. This review will be useful to decision makers in governments and public sectors who intend to leverage on cloud computing to overcome the challenges they face in implementing e-Government successfully.