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Title: ERP system success models: A literature review
Authors: Suraj Kumar Mukti, A. M. Rawani
Journal: ARPN Journal of Engineering and Applied Sciences
Publisher: Khyber Medical College, Peshawar
Country: Pakistan
Year: 2016
Volume: 11
Issue: 3
Language: English
Organizations are tending to switch over from their legacy system to modernized information system now-a-days. A successful implementation of IS or ERP system is extremely important to future competitive strategy of an organization, but on the other hand the measurement such system’s success is equally important and challenging task to any organization. The goal of success measurement model is to better evaluate, plan and implement ERP projects and help senior managers make better decisions. This paper presents review of all popular models. An attempt is also made here to highlight dimensions of various models, which will ultimately help to understand unique characteristics of these models. At the end of this work authors have tried to distinguish success factors and success indicators. Understanding of success factors and success indicators will help organizations to adopt appropriate implementation strategies leading to success of any IS or ERP system.
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