DefinePK

Abstract

The field of action of the company Interedes are departments that are characterized by areas with difficult access by geographical conditions and public order such as Amazonas, Vaupés, Putumayo, Arauca and Sumapaz; Transmitting technologies such as radio links, to these areas is unlikely and highly costly. The satellite link becomes the best option and ultimately the most used; Although its implementation is somewhat expensive, VSAT stations have made the economic factor not an influential factor; Is ideal for breaking the limitations of distance and hostile geography; Is very susceptible to falls of the link between the station and satellite due to climatic aspects, overheating of the satellite modem and even by a low quality of the electrical service that supports the system; The best solution for the most frequent and stated problems is to make a reset to the satellite modem, suspend the electric fluid and after a few minutes reestablish the fluid, this restart cools the equipment, allows to establish a new connection to the satellite on a channel less Deteriorated, channel that would have better characteristics like better capacity of reception and transmission. When evidencing from the monitoring center the many occasions in which the technicians on site of the company have to leave their work and go to execute this restart, a prototype is implemented, which allows to automate this process, allowing short technical assistance times And greater time in the availability of the service, thus causing a positive impact on the customers. The prototype is focused on VSAT stations, but can be applied to different communication nodes and extends to preventive restarts on the second equipment according to the network topology, after the satellite modem, to correct locks on this device or blocking in the Ethernet ports on the same or on the satellite modem ports; The characteristics of the prototype are extended by providing temperature and humidity monitoring at three different points of the node or station and its average is printed on one of the three web pages with which the prototype counts.