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The development of the Queue Management System that prioritize handicapped person


Article Information

Title: The development of the Queue Management System that prioritize handicapped person

Authors: Chin Pei Fen, Amar Faiz Zainal Abidin, Kamaru Adzha Kadiran, Mohammad Bin Abdullah, Ahmad Khudzairi Khalid, Haszeme Bin Abu Kasim, Diana Che Lat, Roslizayati Razali, Noor Shazreen A. Rahman

Journal: ARPN Journal of Engineering and Applied Sciences

HEC Recognition History
Category From To
Y 2023-07-01 2024-09-30
Y 2022-07-01 2023-06-30
Y 2021-07-01 2022-06-30
X 2020-07-01 2021-06-30

Publisher: Khyber Medical College, Peshawar

Country: Pakistan

Year: 2019

Volume: 14

Issue: 18

Language: English

Categories

Abstract

Queue Management System is a system that manages the queuing number of the given customer in obtaining services. One of the problem arise normally is the long wait in the queue, due to system inefficiency regardless at the government or private sector. To make matter worse, some services in the current Queue Management System does not give any priority to elderly people, pregnant woman, and handicapped person. The purpose of this system is to propose a proof of concept of a Queue Management System that able to give priority to handicapped person automatically. This article presents the design of the Queue Management System that expected the result to prioritize handicapped person.


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