DefinePK

Abstract

With the increase in the number of users consuming interactive applications and the growth of apps in the app stores, usability has become one of the key factors that allow software development companies to be competitive in the market and users to be productive. To evaluate the usability of a software product, the so-called user tests are used, in which a set of users perform a certain number of tasks while interacting with an interactive application, in order to determine the level of usability based on the calculation of the attributes of efficiency, effectiveness and satisfaction. In this paper we propose as a contribution the development of an automated tool for the analysis of usability tests, which receives as input the parameters associated with the attributes of effectiveness, efficiency and satisfaction, obtaining as output the level or percentage of usability for the software evaluated in the test. This tool is intended to support usability test coordinators in automating the test analysis process and determining the usability level of an interactive application. This tool can also be considered as a reference for the automation of other types of usability tests, such as heuristic evaluations or usability inspections.