DefinePK

Abstract

Today Industry 4.0 has restructured the manufacturing into a more sophisticated technology oriented smart industry, with features like IoTs, Big Data, and cloud computing in order to enrich the product quality and reliability with sustainability. However, the research on causal relationship of Industry 4.0 and TQM is under investigated. This study identified a set of quantitative indicators that, from a TQM perspective, can be used to determine the impact of implementing Industry 4.0 technology on any industrial enterprise. The study reviewed various TQM principles, identified quantitative indicators to evaluate, and suggested possible means of data collection and analysis techniques. Therefore, this study provides a solid foundation for determining the quantitative impact of Industry 4.0 on TQM and corporate innovation performance. Production managers need to understand the interchanging role of TQM and Industry 4.0 in leveraging innovation performance for long term organization sustainability in industrial era.