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ANALYSIS OF E-SERVICE CHATBOT AND SATISFACTION OF BANKING CUSTOMERS IN INDONESIA


Article Information

Title: ANALYSIS OF E-SERVICE CHATBOT AND SATISFACTION OF BANKING CUSTOMERS IN INDONESIA

Authors: Andi Wiliam, Sasmoko Sasmoko, Harjanto Prabowo, mohammad hamsal, elfindah princes, yasinta indrianti

Journal: Asia proceedings of social sciences.

HEC Recognition History
No recognition records found.

Year: 2019

Volume: 4

Issue: 3

Language: en

DOI: 10.31580/apss.v4i3.860

Keywords: ChatbotE-ServiceE-SatisfactionsE-Retention

Categories

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