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Determinants of Customers’ Satisfaction Towards Services Provided by Agencies in Urban Transformation Centre (UTC)

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Title: Determinants of Customers’ Satisfaction Towards Services Provided by Agencies in Urban Transformation Centre (UTC)

Authors: Anita Rosli, Ting Ing Siong

Journal: International journal of economics business and management studies

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Year: 2018

Volume: 5

Issue: 1

Language: en

DOI: 10.20448/802.51.9.15

Keywords: Customer satisfactionService qualitySERQUALServices agenciesPearson correlation.

Categories
Public Services (10) Service Quality (132) Customer Satisfaction (107) Urban Planning (2135) Malaysia (170)

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