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Cross-functional team dynamics in technology management: a comprehensive review of efficiency and innovation enhancement


Article Information

Title: Cross-functional team dynamics in technology management: a comprehensive review of efficiency and innovation enhancement

Authors: Rita Uchenna Attah, Baalah Matthew Patrick Garba, Ifechukwu Gil-Ozoudeh, Obinna Iwuanyanwu

Journal: Engineering science & tecnology journal

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Year: 2024

Volume: 5

Issue: 12

Language: en

DOI: 10.51594/estj.v5i12.1756

Categories

Abstract

Cross-functional teams have emerged as pivotal in technology management, where the demand for efficiency and innovation is paramount. Comprising members with diverse skills and expertise, these teams enhance the integration of knowledge across functional boundaries, contributing to streamlined processes and creative problem-solving. This review reviews the dynamics of cross-functional teams, emphasizing their impact on efficiency and innovation within technology-driven organizations.  Efficiency gains stem from cross-functional teams’ ability to break down silos, facilitating better communication and collaboration across departments. For instance, engineers, marketers, and financial analysts working together can align goals, optimize workflows, and reduce redundancies. Such teams are particularly adept at rapid problem-solving, as their diverse expertise enables them to address challenges comprehensively. Additionally, implementing tools like project management software and data-sharing platforms enhances operational efficiency, ensuring timely and cost-effective technology delivery. On the innovation front, cross-functional teams provide fertile ground for ideation by fostering diversity of thought. When individuals from varied backgrounds collaborate, they are more likely to generate novel solutions, driving product development and technological advancements. This dynamic is further amplified by a culture of openness and mutual respect, where all team members feel empowered to contribute ideas. In technology management, this can result in the adoption of disruptive technologies and the exploration of new business models.  However, these teams also face challenges such as conflict arising from differing perspectives, varying levels of expertise, and potential misalignment of objectives. Effective leadership and robust communication strategies are essential to overcoming these barriers and maintaining team cohesion. Ultimately, cross-functional teams are instrumental in advancing technology management. By leveraging their dynamics strategically, organizations can achieve enhanced efficiency, foster innovation, and maintain a competitive edge in the rapidly evolving technological landscape. Future research should explore tools and frameworks to optimize these dynamics further, ensuring sustainable success in technology management. 
Keywords: Cross-Functional, Technology Management, Innovation Enhancement, Review.


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