DefinePK

Abstract

This study examines the impact of knowledge retention practices on employee turnover in knowledge-intensive organizations in Lagos State. The study focuses on mentorship programs and succession planning as a significant set of practices that impact employee retention. It, therefore, seeks to assess the impact of these practices on turnover intentions among employees in marketing and consulting firms. Using descriptive statistics, analysis of correlation, and multiple regression, the study analyzed the data obtained from 29 employees surveyed using Google Forms. The findings indicated that mentorship programs and succession planning reduce intentions of employee turnover, though succession planning had a higher significant level compared to mentorship programs. Such findings suggest that the appropriate implementation of these practices serves to raise organizational stability and reduce turnover. The only limitations are those concerning sample size and reliance on self-reported data, which could be improved to further develop the long-term implications for knowledge retention practices in future research.
Keywords:  Knowledge Retention, Employee Turnover, Mentorship Programs, Succession Planning, Knowledge-Intensive Firms.