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The role of targeted training in IT and business operations: A multi-industry review


Article Information

Title: The role of targeted training in IT and business operations: A multi-industry review

Authors: Olajide Soji Osundare, Chidiebere Somadina Ike, Ololade Gilbert Fakeyede, Adebimpe Bolatito Ige

Journal: International journal of management & entrepreneurship research

HEC Recognition History
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Year: 2023

Volume: 5

Issue: 12

Language: en

DOI: 10.51594/ijmer.v5i12.1474

Categories

Abstract

In an era where technology drives business success, the alignment of IT and business operations is crucial across industries. Targeted training has emerged as a vital strategy in bridging the gap between technical expertise and business acumen, ensuring that organizations can adapt to rapidly changing environments. This multi-industry review explores the role of targeted training in enhancing the synergy between IT and business operations, examining its impact on performance, innovation, and competitive advantage. The review analyzes case studies from various sectors, including finance, healthcare, manufacturing, and retail, highlighting the effectiveness of tailored training programs in addressing industry-specific challenges. It investigates how targeted training initiatives help organizations overcome common barriers such as skill gaps, resistance to change, and misalignment between IT and business goals. By fostering a culture of continuous learning and cross-functional collaboration, targeted training not only improves operational efficiency but also drives strategic innovation. Furthermore, the review discusses the methodologies and frameworks used in designing and implementing successful training programs. It emphasizes the importance of customizing training to meet the unique needs of each industry, considering factors such as technological advancements, regulatory requirements, and market dynamics. The role of leadership in supporting and sustaining these initiatives is also examined, with a focus on how executive sponsorship and clear communication can enhance the impact of training efforts. The findings underscore the critical role of targeted training in empowering employees to leverage technology for business success, ultimately contributing to organizational resilience and growth. As industries continue to evolve, the review suggests that ongoing investment in targeted training will be essential for companies seeking to maintain a competitive edge. The review concludes with recommendations for future research, advocating for a deeper exploration of the long-term benefits of targeted training and its role in fostering innovation across industries..
Keywords:  Role, Targeted Training, IT, Business Operations, Multi-Industry.


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