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Evaluation of Patient’s Satisfaction with Nursing Care Among Individuals Admitted for Percutaneous Coronary Intervention


Article Information

Title: Evaluation of Patient’s Satisfaction with Nursing Care Among Individuals Admitted for Percutaneous Coronary Intervention

Authors: Mah Gul, Jahanzab Ali, Rukhsana Kosar, Ishrat Naseem Bano, Imtiaz Sabohi, Saima Bano

Journal: Pakistan Armed Forces Medical Journal (PAFMJ)

HEC Recognition History
Category From To
Y 2024-10-01 2025-12-31
Y 2023-07-01 2024-09-30
Y 2021-07-01 2022-06-30
Y 2020-07-01 2021-06-30
Y 1900-01-01 2005-06-30

Publisher: Army Medical College, Rawalpindi.

Country: Pakistan

Year: 2025

Volume: 75

Issue: Supplementary 3

Language: en

DOI: 10.51253/pafmj.v75iSUPPL-3.12999

Keywords: Nursing carePatient satisfactionQuality of care.

Categories

Abstract

Objective: To evaluate patient’s satisfaction levels with the quality of nursing care among individuals admitted for percutaneous coronary intervention (PCI) during their stay in cardiac hospital.
Study Design: Analytical, Cross-sectional study.
Place and Duration of Study:  Armed Forces Institute of Cardiology/National Institute of Heart Diseases, Rawalpindi Pakistan, from Mar-Aug 2024.
Methodology: The study sample was composed of 390 patients enrolled by consecutive sampling technique. Patients of either gender with age >25 years, admitted for elective PCI were included in the study. The 19-item, 5-point Likert scale coded from1=Poor to 5=Excellent, the Patient Satisfaction with Nursing Care Quality Questionnaire (PSNCQQ), was used. High score indicated high patients’ satisfaction.
Result: Among 390 study participants, majorities were males 303(77.7%) and age range of 55-64 years was dominant 141(36.3%). The composite median nursing care score of 4.29(4.05-4.63) indicated generally high patient satisfaction with nursing care, specifically the technical aspects and teamwork [4.50(4.50-5.00)]. However, the area of improvement was communication and information sharing [4.16(4.00-4.67)]. In addition, there was statistically significant relationship between patient satisfaction regarding nursing care and quality of care (r=0.579, p<0.05).
Conclusion: PCI patients demonstrated significantly high satisfaction with the nursing care provided during their hospital stay.


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