DefinePK

DefinePK hosts the largest index of Pakistani journals, research articles, news headlines, and videos. It also offers chapter-level book search.

Effect of Training and Development on Service Delivery in Public Health Institutions of Western Kenya Region


Article Information

Title: Effect of Training and Development on Service Delivery in Public Health Institutions of Western Kenya Region

Authors: Maurice Erambo, Eglay Tuvulla Tsuma, Willis Ingabo Otuya

Journal: Sustainable Business and Society in Emerging Economies (SBSEE)

HEC Recognition History
Category From To
Y 2024-10-01 2025-12-31
Y 2023-07-01 2024-09-30
Y 2021-07-01 2022-06-30

Publisher: Center for Sustainability Research and Consultancy Pakistan

Country: Pakistan

Year: 2025

Volume: 7

Issue: 1

Language: en

DOI: 10.26710/sbsee.v7i1.3237

Keywords: Leadership styleService deliveryTraining and DevelopmentCounty GovernmentPublic Health Institutions

Categories

Abstract

Purpose: To assess the effect of training and development on service delivery in public health institutions of Western Kenya Region
Design/Methodology/Approach: The study utilized a positivist research philosophy and Causal-comparative and descriptive research designs. The target population was 306 including Medical Superintendents, Hospital Administrators, Human Resource Officers, Health Records Information Officers. The study grouped the respondents into nine strata as simple random sampling obtained 234 respondents from a target of 306. The study utilized descriptive and inferential analysis
Findings: Using hierarchical regression analysis, the results revealed that the R square moved from 0.519, P=0.000 to 0.752, P=0.000 implying that leadership style is responsible for additional 23.3% change in explaining the variance in delivery of service.
Implications/Originality/Value: The study findings underscore practical implications for managing public health institutions in Western Kenya. Leadership development is crucial, focusing on nurturing adaptive leadership styles that effectively moderate the impact of talent management practices.


Paper summary is not available for this article yet.

Loading PDF...

Loading Statistics...