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Abstract

This study evaluates the prevalence, treatment outcomes, and patient satisfaction of Gastroesophageal Reflux Disease (GERD) and other gastrointestinal conditions at the District Shangla Bisham Headquarters Hospital Gastro Ward. A total of 100 participants were included, with a demographic distribution of 60% males and 40% females. The age distribution revealed that the most affected groups were those aged 46-60 years, followed by those aged 31-45 years and those aged 60 years and above. The study found that Peptic Ulcers (30%) and GERD (25%) were the most prevalent conditions, highlighting the need for targeted therapeutic strategies.
Treatment outcomes showed that 85% of patients responded positively to prescribed therapies, with 90% of participants adhering to their medication regimens. Patient satisfaction was high, with 55% of participants reporting very high satisfaction and 30% being confident in the care provided. However, challenges such as delays in treatment (10%) and communication gaps (5%) were identified, underscoring the need for enhanced operational efficiency.
The majority of patients (80%) reported significant health improvements post-treatment, emphasizing the effectiveness of the hospital's protocols. These findings suggest that the gastro ward is providing high-quality care but also highlight areas for improvement, particularly in communication and resource management. This study offers valuable insights into the management of GERD and gastrointestinal conditions in a regional healthcare setting, with implications for improving patient care and hospital workflow.