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Impact of Fintech Adoption and Financial Literacy on the Performance of Banking Sectors


Article Information

Title: Impact of Fintech Adoption and Financial Literacy on the Performance of Banking Sectors

Authors: Amna Shafiq Minhas, Muhammad Rashid, Nazik Maqsood

Journal: Review of Applied Management and Social Sciences

HEC Recognition History
Category From To
Y 2024-10-01 2025-12-31
Y 2022-07-01 2023-06-30
Y 2021-07-01 2022-06-30
Y 2020-07-01 2021-06-30

Publisher: South Punjab Center for Research and Development

Country: Pakistan

Year: 2025

Volume: 8

Issue: 2

Language: en

DOI: 10.47067/ramss.v8i2.511

Keywords: PerformanceFinancial LiteracyFintech

Categories

Abstract

In the paper, unique interdependences of?financial literacy, fintech use, and the impact of these mediators on the banking sector performance are stressed. This research gives closer attention to the influence of the use of fintech technologies and the development of financial literacy on the?efficiency and effectiveness of the banking institutions and their financial performance and security. The study design is strong as well, based on rigorous investigation methodology,?and comprehensive review of the literature. The use of both quantitative and qualitative?data methods and multiple data sources contribute to a rigorous methodological approach to an in-depth analysis of the issue. Among the key findings are enhanced service delivery,?cost efficiency, and increased customer engagement as a positive result of the fintech penetration on performance of the banking sector. And it underscores the need for financial literacy programs in building customer confidence and the?frictionless adoption of fintech innovation into everyday business processes. The thesis thoroughly analyzes several challenges and limitations, adopting a subtle perspective on the complex issues surrounding the integration of fintech and advancing financial literacy within the banking sector. This research has real-world implications for banking institutions and policymakers, and it adds useful information to ongoing financial industry discourse. In summary, this thesis promotes further research and discussion by being a significant contribution to the evolving intersection of technology, finance, and education.


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