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Online Service Quality Assessment in Higher Education: Development, Validation, and Implementation of an e-Tool

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Title: Online Service Quality Assessment in Higher Education: Development, Validation, and Implementation of an e-Tool

Authors: Melinda P. Pan

Journal: South Asian Journal of Contemporary Social Sciences

HEC Recognition History
Category From To
Y 2021-07-01 2022-06-30

Publisher: Quaid-i- Azam University, Islamabad

Country: Pakistan

Year: 2025

Volume: 22

Issue: 1

Language: en

DOI: 10.9734/sajsse/2025/v22i1943

Keywords: DevelopmentValidationhigher education institutionAssessment toolQuality Servicee-Qualonline quality service

Categories
Assessment Tools (4) Quality Management (355) Service Quality (132) Educational Technology (2173) Higher Education (3928)

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