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Abstract

Background: In the past decade, obstetrics ultrasound has gained grounds as a major part of ante-natal care in the African population, with physicians regularly referring pregnant clients for routine ultrasound scans.Objective:  The objective of this study was to assess pregnant women's perception of care and satisfaction during and after obstetrics ultrasound scan in Bauchi State, Nigeria.Methodology: A cross-sectional descriptive study was conducted in the Radiology department of a major hospital in Nigeria from June 2016 to August 2016. Pregnant women who came to Radiology department of the hospital for obstetrics scan were enrolled in the survey. Questionnaires were distributed to the patients to fill after ultrasound scanning. The questionnaire has four parts. Part A captures patients’ demographics; while Parts B, C, and D focuses on patients perception of care and satisfaction comprising of a total of fourteen well-structured questions. A total of 70 out of 80 questionnaires were completely filled and returned. The data was analyzed using SPSS software version 22.0. Kendall’s test correlations was used to compare the relationship between patients demographics and their level of satisfaction at p <0.05 statistical significance. Result: The age group of respondents were between 15 to 44years. The result showed that majority of the patients (97.2%, n=68) were satisfied with the services of the department. Kendall's tau-b correlation showed that there was no significant relationship between the patients' socio-demographics and their levels of satisfaction.Conclusion: Majority of the respondents were satisfied by the quality of care provided.Keywords: Patients, satisfaction, obstetric, ultrasound