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Abstract

Micro and small companies in the software area now represent more than 90% of organizations in the country and grow 6% annually on average. However, the lack of planning in these companies in business continuity management contributes to their mortality when problems occur, such as disasters and disruption of system services. The implementation of IT Service Continuity Management as a tool for planning would be the solution. This research presents the current level of maturity of these companies in a Micro scenario and Small IT Companies in Paraná, at Londrina and Cascavel region.