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2 Papers found for "Service Improvement (2)"

THE EVOLUTION OF QUALITY ASSURANCE AND SERVICE IMPROVEMENT IN SATELLITE TELECOMMUNICATIONS THROUGH ANALYTICS: A REVIEW OF INITIATIVES AND THEIR IMPACTS

David Olanrewaju Olutimehin, Nneka Adaobi Ochuba, Olusegun Gbenga Odunaiya, Oluwatobi Timothy Soyombo

Engineering science & tecnology journal | 2024

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Obstacles, Social Norms and Communication to Improve Service in Mass Transport. An Analysis in Bogotá’s Bus Rapid Transit System

Diego Méndez Gómez, Fernando Marroquin-Ciendua, Juliana Galindo Bonelo, Manuel Medina-Labrador, María Victoria Polanco Betancourt

Pakistan Journal of Life and Social Sciences | 2024

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