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67 Papers found for "Customer Service (67)"

The Transformative Power of Artificial Intelligence in Banking Client Service

Bernardus Franco Maseke

South Asian Journal of Contemporary Social Sciences | 2024

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A Qualitative Approach to Measure Customer Experience and Its Impact on Customer Service Satisfactionin the Hospitality Industry

Muhammad Zafran

Journal of Tourism, Hospitality, and Services Industries Research | 2025

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Intelligent Query Understanding Using Intent Classification, Sentiment Analysis, and Automated Response Generation

Madhuri Goli, P. Venkateshwarlu

Journal of Neonatal Surgery | 2025

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Ai Powered Chatbots in Retail Improving Customer Support and Interaction

Ashika T N, Dheera I V, R. Guna Sundari

Journal of Neonatal Surgery | 2025

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RESTORING GUEST’S CONFIDENCE BY DELIVERING TRUE HOSPITALITY DURING COVID-19 PANDEMIC, CASE OF INTERCONTINENTAL ZHUHAI HOTEL, IHG

Dr. Ming Kwan, Leo Tong

International journal of management & entrepreneurship research | 2022

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ENHANCING CUSTOMER SERVICE IN SATELLITE TELECOMMUNICATIONS: A REVIEW OF DATA-DRIVEN INSIGHTS AND METHODOLOGIES FOR PERSONALIZED SERVICE OFFERINGS

Enyinaya Stefano Okafor, Favour Oluwadamilare Usman, Nneka Adaobi Ochuba, Olatunji Akinrinola, Olukunle Oladipupo Amoo

International journal of management & entrepreneurship research | 2024

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AI Chatbot integration in SME marketing platforms: Improving customer interaction and service efficiency

Chibundom Ejimuda, Courage Idemudia, Tochukwu Ignatius Ijomah, Wagobera Edgar Kedi

International journal of management & entrepreneurship research | 2024

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Leveraging artificial intelligence to enhance customer service analytics and improve service delivery

Anwuli Nkemchor Obiki-Osafiele, Edith Ebele Agu, Njideka Rita Chiekezie

International journal of management & entrepreneurship research | 2024

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Enhancing dealership management software with AI integration for improved customer service and future innovations

Angela Omozele Abhulimen, Onyinye Gift Ejike

International journal of management & entrepreneurship research | 2024

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Customer-Centric digital transformation framework: Enhancing service delivery in SMES for underserved populations

Abbey Ngochindo Igwe, Chikezie Paul-Mikki Ewim, Nnenna Ijeoma Okeke, Olufunke Anne Alabi, Onyeka Chrisanctus Ofodile

International journal of management & entrepreneurship research | 2024

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