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23 Papers found for "Customer Experience (23)"

Assessing Communication Approaches of Nigeria Railway Corporation (NRC) in Enhancing Passenger Experience and Satisfaction

Agatha Chinedu Aduga, Nkiru Comfort Ezeh, Nonye Florence Obiegbu

Journal of Media Studies | 2025

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ASSESSING THE IMPACT OF ARTIFICIAL INTELLIGENCE ON THE DELIVERY OF FINANCIAL SERVICES, CUSTOMER EXPERIENCE, AND OPERATIONAL EFFICIENCY WITHIN FINTECH FIRMS

Bisma Javed, Rabia Gulzar, Rabia Majeed, Silvia Ahmed Khattak

Center for Management Science Research | 2025

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EXAMINING THE IMPACT OF TRANSACTIONAL LEADERSHIP DIMENSIONS ON JOB DISSATISFACTION: EVIDENCE FROM PAKISTAN’S COMMERCIAL BANKS

Dr. Shankar Lal, Maqsood Ali Jamali, Rafique Ahmed Khoso

Center for Management Science Research | 2025

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THE PSS FRAMEWORK: A DUAL-LENS MODEL FOR ENTREPRENEURIAL LEARNING AND EXECUTION BASED ON EFFECTUATION AND RESOURCE REALISM

Muhammad Ammar Masood Cheema

Center for Management Science Research | 2025

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Adaptation of Technology on Products and Services Related in the Banking Industry: Challenges and Solutions

Begarving Arthur, Habibu Omari

South Asian Journal of Contemporary Social Sciences | 2023

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Exploring the Scope of AI Powered Technology in Customers’ Retail Shopping Experiences: A Systematic Literature Review

Aiza Aziz Qureshi, Dr. Marium Mateen Khan

Competitive Research Journal Archive (CRJA) | 2025

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The Role of Artificial Intelligence in Personalized Marketing: Enhancing Customer Experience, Predictive Targeting, and Brand Engagement

Dr. Asif Sanaullah, Dr. Osama Ali, Dr. Razia Bano, Farangis Azim, Zunaira Mahmood

The Critical Review of Social Sciences Studies (CRSSS) | 2025

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Data-Driven approaches to improve customer experience in banking: Techniques and outcomes

Angela Omozele Abhulimen, Anwuli Nkemchor Obiki-Osafiele, Christianah Pelumi Efunniyi, Edith Ebele Agu, Ibrahim Adedeji Adeniran, Olajide Soji Osundare

International journal of management & entrepreneurship research | 2024

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AI-ENABLED CUSTOMER EXPERIENCE ENHANCEMENT IN BUSINESS

Andrew Ifesinachi Daraojimba, Azeez Jason Kess-Momoh, Binaebi Gloria Bello, Ganiyu Bolawale Omotoye, Sunday Tubokirifuruar Tula

Computer science & IT research journal | 2024

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Customers Experience and Perception Towards the Adaptation of Financial Services; A Special Reference to RAAST

Junaid Ali Shah, Junaid khan, Rukhsar Baloch, Usman Ullah

UCP journal of business perspectives. | 2023

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