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Title: Work-Family Conflict and Job Satisfaction: An Empirical Study in the Banking Sector of Pakistan
Authors: Amna Iftikhar, Maryam Gull, Sobia Hassan, Mobina Farasat, Zahra Anwer
Journal: Journal of Asian Development Studies
Publisher: Centre for Research on Poverty and Attitude pvt ltd
Country: Pakistan
Year: 2023
Volume: 12
Issue: 4
Language: English
DOI: 10.62345/jads.2023.12.4.98
Keywords: job satisfactionwork-family conflictStrain-based conflict
As globalization advances, the distinction between work and family life steadily diminishes. Work-family conflicts occur when work demands interfere with family responsibilities or vice versa. This study examines the influence of work-family conflict on employee job satisfaction in the banking sector. This study examines how work-family conflict, including time- and strain-based conflicts, affects job satisfaction among male and female employees. Three hundred twenty-five questionnaires were distributed to employees to collect data. The study's findings demonstrated the negative influence of work-family conflict and its dimensions on job satisfaction. In addition, work-family conflict has a more significant effect on female employees' job satisfaction than male colleagues. This study sheds light on the growing concerns of work-family conflicts in the banking industry and the need to mitigate its adverse effects. Besides, it assists bank management in developing and implementing ways to reduce work-family conflicts due to job and enhance employee job satisfaction.
To examine the influence of work-family conflict (including time-based and strain-based conflicts) on employee job satisfaction in the banking sector of Pakistan, and to compare the impact on male and female employees.
Correlational research design. Data was collected through questionnaires distributed to employees in the banking sector of Lahore, Pakistan. A total of 325 questionnaires were returned out of 350 distributed. Convenience sampling was used. Work-family conflict was measured using a 12-item scale (4 for time-based, 8 for strain-based), and job satisfaction was measured using the 18-item Minnesota Satisfaction Questionnaire (MSQ). Data was analyzed using correlation and regression analysis.
graph TD
A["Define Research Objective"] --> B["Design Correlational Study"];
B --> C["Select Population: Banking Sector Employees, Lahore"];
C --> D["Distribute Questionnaires WFC & JS Scales"];
D --> E["Collect and Compile Data"n=325""];
E --> F["Perform Correlation Analysis"];
F --> G["Perform Regression Analysis"];
G --> H["Analyze Gender Differences"];
H --> I["Draw Conclusions and Discuss Findings"];
The study confirms the negative relationship between work-family conflict and job satisfaction in the Pakistani banking sector. The findings align with previous research suggesting that overload roles create conflict between work and family domains, leading to reduced job satisfaction. The greater impact on female employees is attributed to societal expectations and increased family role obligations, compounded by workplace demands. Managerial implications include implementing supportive policies, flexible work arrangements, and gender-specific initiatives.
Work-family conflict has a significant negative influence on job satisfaction. Both time-based and strain-based conflicts are negatively related to job satisfaction. Work-family conflict has a more significant negative impact on the job satisfaction of female employees compared to male employees.
Work-family conflict significantly diminishes employee job satisfaction in the banking sector. The study highlights the need for banks to implement strategies to mitigate work-family conflicts, particularly for female employees, to enhance job satisfaction and foster a more supportive work environment.
- 325 questionnaires were distributed and returned.
- The correlation coefficient between Work-Family Conflict (WFC) and Job Satisfaction (JS) was -0.730 (significant at p < 0.01).
- The correlation coefficient between WFC and JS for female employees was -0.759 (significant at p < 0.01).
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