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Inclusive leadership, Job Engagement, and Turnover Intention: The Mediating role of Employee Self-efficacy in the Hospitality Industry


Article Information

Title: Inclusive leadership, Job Engagement, and Turnover Intention: The Mediating role of Employee Self-efficacy in the Hospitality Industry

Authors: Shafiq Ahmad Khan, Misbah Nazir

Journal: Journal of Tourism, Hospitality, and Services Industries Research

HEC Recognition History
Category From To
Y 2024-10-01 2025-12-31
Y 2023-07-01 2024-09-30

Publisher: Islamia University, Bahawalpur

Country: Pakistan

Year: 2021

Volume: 1

Issue: 1

Language: English

DOI: 10.52461/jths.v1i01.1590

Keywords: Inclusive leadership; Self-efficacy; Employee Job Engagement; Turnover Intention

Categories

Abstract

This research aims to understand the nexus between inclusive leadership, job engagement and turnover intention while understanding the role of employee self-efficacy in the hospitality industry of Pakistan. We collected 307 samples from the employees working in hotels, restaurants, marriage halls, guest houses in Pakistan. Electronic survey was conducted utilizing a convenient sampling technique of the non-probability sampling method. The study's findings reveal that the inclusive leadership is positively associated with employee self-efficacy and job engagement while inclusive leadership is negatively associated with employee self-efficacy. Results further show that self-efficacy mediated the associations between inclusive leadership and job engagement and inclusive leadership and turnover intention. Study carries important implications for employees, managers, and organizations of the hospitality sector.


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