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Negative Word of Mouth and Online Shopping: Examining the Role of Psychological Contract Violation, Trust and Satisfaction

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Title: Negative Word of Mouth and Online Shopping: Examining the Role of Psychological Contract Violation, Trust and Satisfaction

Authors: Sana Mehmood, Yasir Rashid, Salman Zaheer

Journal: Pakistan Journal of Commerce and Social Science

HEC Recognition History
Category From To
X 2023-07-01 2024-09-30
X 2022-07-01 2023-06-30
Y 2021-07-01 2022-06-30
Y 2020-07-01 2021-06-30

Publisher: Johar Education Society Pakistan

Country: Pakistan

Year: 2018

Volume: 12

Issue: 3

Language: English

Categories
Word of Mouth (5) Psychological Contracts (5) Trust (66) Customer Satisfaction (107) Online Shopping (12)

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