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The Influence of Flexible Work Arrangements on Employee Innovation Moderated by Human Resource Support in the Information Technology and Telecommunications Industry: A Mixed-Methods Approach


Article Information

Title: The Influence of Flexible Work Arrangements on Employee Innovation Moderated by Human Resource Support in the Information Technology and Telecommunications Industry: A Mixed-Methods Approach

Authors: Akisha Julianne Cu, Zoraia Nikole Esguerra, Angela Gatbonton, Janvi Sakhrani, Jessica Jaye Ranieses

Journal: SEISENSE Journal of Management

HEC Recognition History
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Year: 2025

Volume: 8

Issue: 1

Language: en

DOI: 10.33215/ctbzyt76

Keywords: Flexible Working HoursEmployee InnovationTelecommutingHuman Resource SupportSustainable Work Practices

Categories

Abstract

Purpose- This study, grounded in the Demand–Resource–Individual Effects (DRIVE) Model and Social Exchange Theory (SET), explores the impact of Flexible Work Arrangements (FWAs)—namely Flexible Working Hours (FWH) and Telecommuting/Work From Home (T/WFH)—on Employee Innovation (EI), with an examination of Human Resource Support (HRS) as a potential moderating factor.Design/Methodology- Utilizing a mixed-methods design, this research integrates quantitative results from 150 purposively and snowball-sampled respondents with qualitative insights from four detailed interviews. Statistical analyses included Correlation, Regression, and Explanatory Sequential analysis.Findings- The study’s key findings show that both FWH and T/WFH significantly enhance EI. While quantitative findings indicated no significant moderating effects of HRS, qualitative responses underscored its vital role in fostering a supportive and innovative environment. Practical Implications- These findings underscore the crucial role of FWAs in enhancing innovation and suggest that fostering schedule autonomy and strengthening support systems can significantly boost innovation in hybrid work setups.


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